The quick lube industry has a reputation problem. Not because the industry doesn’t deliver, it does, but because too many customers walk away feeling like they were worked, not helped. They came in for an oil change and left with a receipt full of “recommended” items they didn’t understand, didn’t ask for, and didn’t trust. […]
The post Upselling vs. Educating, Where’s the Line? How Quick Lubes Who Find It Will Succeed in 2026 appeared first on Costa Oil Change.
